Privacy policy

Privacy Policy

Effective Date: July 14, 2026

At Bright Haven Studio, we value your privacy and are committed to protecting your personal information.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information (processed securely through Shopify and our payment providers)
  • Order history
  • Device information, IP address, and browser information collected through cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and shopping experience
  • Detect and prevent fraud
  • Send promotional emails if you have chosen to receive them

Payment Information

Payments are securely processed through Shopify and trusted third-party payment providers. We do not store your full credit or debit card information.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support marketing efforts. You can manage cookie preferences through your browser settings.

Sharing Your Information

We only share your information with trusted service providers as necessary to operate our business, including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Print-on-demand and fulfillment partners
  • Email marketing providers (if applicable)

We do not sell your personal information.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information. While no method of transmission over the internet is completely secure, we take appropriate steps to safeguard your data.

Your Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, subject to applicable law.

Policy Updates

We may update this Privacy Policy from time to time. Changes become effective immediately upon posting on this page.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us using the contact information listed on our website.